Instructions for bypassing Printing.

This article provides help and instructions for clients to use the VIU Helpdesk Client portal to create and manage tickets created for the VIU ITS department.

Instructions for adding VIU network printers to VIU Desktop computers, Laptops, and Macs.

Instructions on how to archive emails in Outlook 2013.

Client access to the Service Management system used by the IT Department to track and respond to requests for assistance from the VIU community.

This document is a quick reference of outlook. You can manage your email account and create your email archive, please follow these steps below.


Some VIU employees use mobile phones to perform institutional business. Mobile phones are provided by the employee's department and all orders for plans, phones, and travel packs require budget holder approval.

VIU's current cellular provider is Rogers. The current available VIU plans and phones are listed here: VIU Mobile Plans and Phones (links to secure page) 

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