Please note that the IT Helpdesk number has temporarily changed
For IT support, please phone 1-236-362-1121 or email ithelp@viu.ca
Search Technology Resources
Please note that the IT Helpdesk number has temporarily changed
For IT support, please phone 1-236-362-1121 or email ithelp@viu.ca
Quick Links:
- IT Support Overview for Working Remotely
- How Do I Create a VPN Connection?
- How Do I Map to a Shared Network Drive?
- VIU Webmail
- What IT is Doing to Reduce Phishing and Spam
- Tips for Home Users Experiencing Issues with Internet Connections
- Get an Answer (FAQ)
- Find a Service
- Managed Print & Ricoh Guides
- Windows 10 User Guides
VIU Cyber Security Training:
VIU cyber security training is available to employees. This link will take you to the Knowbe4 Console where you can click on the Training Tab and then click "My Training" to start the training.
New to VIU?
Are you a new student or employee? Find out all you need to know about technology at VIU on our Getting Started pages. Use the Getting Started menu above to find a helpful step by step process to get you up and working!
Students Getting Started Guide
Information includes:
- Creating your computer account
- Connecting to VIU wireless
- Printing from your laptop
- Get Microsoft software for free
Employees Getting Started Guide
Information includes:
- Setting up VIU email on a personal device
- Connecting to VIU wireless
- Setting up VIU VPN
- Setting up employee printing
Tip of the Month
Do you need some one on one help using computers?
The IT Department now has student Tech Tutors available to help students use computers. They can help with online course material, formatting documents, and file management. Come by the IT Helpdesk and meet with a student Tech Tutor today!
More information on Student Tech Tutors.