Student Technology Guide

This is your one stop reference guide to university technology information for students. Learn how to create your computer account, update your email address, connect your devices, and more.

Can't find what you're looking for? The IT Service Desk can assist you while ensuring social distancing!

Email: StudentTechHelp@viu.ca
Phone: 1.250.740.6300 (Mon-Fri, 8am-4:30pm)

Note: If you have an urgent request such as not being able to access your course work, please give us a call at 1.250.740.6300

 Want to chat with a Student Technical Support Assistant?
Student Tech Help Chat is available Monday-Friday from 8am-5pm. Chat button is on the bottom-right corner of this window when the chat is available.

IT Status

Contact Us

Employees

Hours
Mon-Fri 8am-4:30pm
Phone
1.250.740.6300
Local 6300
Face to face
Email for appointment

Students

Hours
Mon-Fri 8am-5pm
Phone (8-4:30)
1.250.740.6300
Face to face
Email for appointment

Service Desk Client Portal