What Should I Do If I Cannot Access the Internet?

If you find that you're not able to connect to the VIU Campus wireless internet for some reason, here are some things you can try to get back online.

Who can use this service?

Students and Employees

IT Service Advisory

Helpdesk Client Portal

Contact Us

M-F 8:00-4:30

250.740.6300
(local 6300)

ithelp@viu.ca

M-F 9:00-3:30

Nanaimo Campus,
Building 305,
3rd floor
Library Commons

Need more information?

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Want to talk to someone about specific questions?

Contact a Representative

Ready to join us at VIU?

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