Secure wireless is available at all Vancouver Island University campuses using the viu-secure wireless connections.Data transmitted over these secure wireless connections is encrypted and secured during network transit. This is important if you use wireless networking for confidential transactions such as accessing your student record, online banking, and online shopping by credit card.

Instructions to connect to wireless using viu-secure


The eduroam (education roaming) network is a world-wide roaming service that allows students, faculty, and staff access to wireless services at cooperating universities without obtaining a guest account. Users visiting participating institutions can login to the eduroam wireless network using the same credentials they would at their home institutions. 


If you are not a VIU student or employee, and require internet access while visiting VIU, we are pleased to offer our viu-guest wireless network. The Viu-Guest expires every 4 hours

Who can use this service?

Students and Employees

When is this service available?

Support for this service is available: M-F 8:00 - 4:30

Service is available: 24 hours a day, 7 days a week except during scheduled and unscheduled maintenance.

Our technology advisory page provides up-to-date information about the operations of Vancouver Island University's Information Technology systems and services. 

IT Service Advisory

Helpdesk Client Portal

Contact Us

M-F 8:00-4:30

(local 6300)

M-F 9:00-3:30

Nanaimo Campus,
Building 305,
3rd floor
Library Commons

Need more information?

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Want to talk to someone about specific questions?

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