What is VPN?

A Virtual Private Network (VPN) is a private communication network. VPN is used to establish a secure connection between a computer that is not on the VIU network (e.g. your home computer) and the VIU network using the Internet. 

What can the VIU VPN be used for?

  • Provide access to your U: drive
  • Provide access to shared network drives
  • Provide access to restricted VIU websites without the use of a proxy server
  • To connect your home version of Microsoft® Outlook® with the VIU Exchange servers to allow for access to your email without using a web browser.

How do I request or access this service?

If you have an Employee Account you can access this service.

Who can use this service?

Employee

Where can I find out more information about this service?

When is this service available?

Support for this service is available: M-F 8:00 - 4:30

Service is available: 24 hours a day, 7 days a week except during scheduled and unscheduled maintenance.

Our technology advisory page provides up-to-date information about the operations of Vancouver Island University's Information Technology systems and services. 

IT Service Advisory

Helpdesk Client Portal

Contact Us

M-F 8:00-4:30

250.740.6300
(local 6300)

ithelp@viu.ca

M-F 9:00-3:30

Nanaimo Campus,
Building 305,
3rd floor
Library Commons

Need more information?

Request Information

Want to talk to someone about specific questions?

Contact a Representative

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