Students can use the Internet to manage their U: Drive files from off-campus with Remote File Access. By using Remote File Access, students can view, add, edit or delete any of the files in their U: drive, including files in their Web folders.

How do I request or access this service?

Students require an active computer account are able to access this service.

Who can use this service?

Student

When is this service available?

Support for this service is available: M-F 8:00 - 4:30

Service is available: 24 hours a day, 7 days a week except during scheduled and unscheduled maintenance.

Our technology advisory page provides up-to-date information about the operations of Vancouver Island University's Information Technology systems and services. 

IT Service Advisory

Helpdesk Client Portal

Contact Us

M-F 8:00-4:30

250.740.6300
(local 6300)

ithelp@viu.ca

M-F 9:00-3:30

Nanaimo Campus,
Building 305,
3rd floor
Library Commons

Need more information?

Request Information

Want to talk to someone about specific questions?

Contact a Representative

Ready to join us at VIU?

Apply Online