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NVivo is software that supports qualitative and mixed methods research. It’s designed to help you organize, analyze and find insights in unstructured, or qualitative data like: interviews, open-ended survey responses, articles, social media and web content.

How do I request or access this service?

NVivo is available in the following areas on the Nanaimo Campus:

NVivo (Bldg 250-115,135, Bldg 315-112, Bldg 356-221,340, atrium, Bldg 305-508, Library Commons Desktops)

To have NVivo installed on your VIU owned computer please create an IT Service Request or email  To speed up your request, please include your computer name with your request.  NVivo is available for Windows or Mac operating systems.

How do I get help with this service?

NVivo workshops are periodically scheduled by the Scholarship, Research and Creative Activity Office.  Check the bi-weekly SRCA Newsletter for details on upcoming workshops.

Getting Started Guides:

Getting Started with NVivo 12 for Windows
Getting Started with NVivo for Mac (Version 12)

NVivo Online Help:

NVivo 12 for Windows Help
NVivo 12 for Mac Help

Who can use this service?

Students and Employees

When is this service available?

Support for this service is available: M-F 8:00 - 4:30

Service is available: 24 hours a day, 7 days a week except during scheduled and unscheduled maintenance.

Our technology advisory provides up-to-date information about the operations of Vancouver Island University's Information Technology systems and services.