The IT service catalog is an index of the technology services and resources provided by the Information Technology department, like a brochure. Use the service catalog to find the service you need, information on how to request the service, and any related resources and help articles.

Our Service Catalog is in development and some services may be missing. If you indentify services that are missing please email ithelp@viu.ca to bring it to our attention.

Use the tabs at the top to access:

  • All – All services listed by Topic; click the Topic to expand it
  • Students – Services availble for students; click the Topic to expand it
  • Employees – Services available for employees; click the Topic to expand it
  • A-Z – Services listed alphabetically
  • Search – Enter one or more keywords

All

A summary of the different types of accounts for employees.
Accounts for Employees
A generic account is a login account that departments use when they want to provide access to unique or specific department or position resources for short time periods.
Computer Accounts for Students
Access to Computer Labs
Audio Conferencing
Technology access in classrooms
Access to the Computers in the Library Commons Area
Location of Media Stations on campus
Schedule for student access labs on the Nanaimo Campus.
Video Conferencing allows for face-to-face interaction with sites virtually anywhere in the world.
Information about the Video Editing Suite
Alertus Desktop is a software program that provides security alerts.
Information on how to protect you computer, your data and your identity.
Information about the Dell Member Purchase Program
Interest Free Computer Loan
Macintosh Computers
Microsoft® Office 2010 Resources
Microsoft® Office 2013 Resources
Offer from Micrsoft for students and employees
NVivo is software that supports qualitative and mixed methods research.
Purchase Technology Process
Sharepoint Designer
List of software available for use on campus
About Email Distribution Lists
Email account that can be used by multiple people.
Web application for accessing your VIU email
Description about Spam and PureMessage Anti-Spam Software
Email Access for Students
File Management Basics for Students
Information on Network Shares
Watershed (W: Drive) is a Shared Network Folder
Overview about Web Folders
Client access to the Service Management system used by the IT Department to track and respond to requests for assistance from the VIU community.
Tech Tutors for Students
Access to WIFI on campus
Audio Conferencing
Information about the Employee Directory
Overview about Voicemail on VIU campus phones
Printing Information for Students.
Submit proposed IT project.
Alertus Desktop is a software program that provides security alerts.
Information on how to protect you computer, your data and your identity.
Information about Passwords
Employee Webpages
InVIU used for Instructional System purposes
An instructional system about Microsoft Office.
Information about the Dell Member Purchase Program
Macintosh Computers
Offer from Micrsoft for students and employees
Web application for accessing your VIU email
Allows employees that are working from home access their work computer.
Allows students to access their U: Drive from Off Campus.
A secure connection to the VIU Network

Students

Access to Computer Labs
Access to the Computers in the Library Commons Area
Location of Media Stations on campus
Schedule for student access labs on the Nanaimo Campus.
Information about the Video Editing Suite
Alertus Desktop is a software program that provides security alerts.
Information on how to protect you computer, your data and your identity.
Offer from Micrsoft for students and employees
NVivo is software that supports qualitative and mixed methods research.
List of software available for use on campus
File Management Basics for Students
Watershed (W: Drive) is a Shared Network Folder
Overview about Web Folders
Tech Tutors for Students
Access to WIFI on campus
Printing Information for Students.
Alertus Desktop is a software program that provides security alerts.
Information on how to protect you computer, your data and your identity.
Information about Passwords
Offer from Micrsoft for students and employees
Allows students to access their U: Drive from Off Campus.

Employees

A summary of the different types of accounts for employees.
Accounts for Employees
A generic account is a login account that departments use when they want to provide access to unique or specific department or position resources for short time periods.
Access to Computer Labs
Audio Conferencing
Technology access in classrooms
Access to the Computers in the Library Commons Area
Location of Media Stations on campus
Schedule for student access labs on the Nanaimo Campus.
Video Conferencing allows for face-to-face interaction with sites virtually anywhere in the world.
Information about the Video Editing Suite
Alertus Desktop is a software program that provides security alerts.
Information on how to protect you computer, your data and your identity.
Information about the Dell Member Purchase Program
Interest Free Computer Loan
Macintosh Computers
Microsoft® Office 2010 Resources
Microsoft® Office 2013 Resources
Offer from Micrsoft for students and employees
NVivo is software that supports qualitative and mixed methods research.
Purchase Technology Process
Sharepoint Designer
List of software available for use on campus
About Email Distribution Lists
Email account that can be used by multiple people.
Web application for accessing your VIU email
Description about Spam and PureMessage Anti-Spam Software
Information on Network Shares
Watershed (W: Drive) is a Shared Network Folder
Client access to the Service Management system used by the IT Department to track and respond to requests for assistance from the VIU community.
Access to WIFI on campus
Audio Conferencing
Information about the Employee Directory
Overview about Voicemail on VIU campus phones
Submit proposed IT project.
Alertus Desktop is a software program that provides security alerts.
Information on how to protect you computer, your data and your identity.
Information about Passwords
Employee Webpages
InVIU used for Instructional System purposes
An instructional system about Microsoft Office.
Information about the Dell Member Purchase Program
Macintosh Computers
Offer from Micrsoft for students and employees
Web application for accessing your VIU email
Allows employees that are working from home access their work computer.
A secure connection to the VIU Network

Index


A

A summary of the different types of accounts for employees.
Alertus Desktop is a software program that provides security alerts.

C

Access to Computer Labs
Information on how to protect you computer, your data and your identity.
Audio Conferencing

D

Information about the Dell Member Purchase Program
About Email Distribution Lists

E

Accounts for Employees
Employee Webpages

F

File Management Basics for Students

G

A generic account is a login account that departments use when they want to provide access to unique or specific department or position resources for short time periods.
Email account that can be used by multiple people.

I

Technology access in classrooms
Interest Free Computer Loan
InVIU used for Instructional System purposes
Client access to the Service Management system used by the IT Department to track and respond to requests for assistance from the VIU community.

L

Access to the Computers in the Library Commons Area

M

Macintosh Computers
Location of Media Stations on campus
An instructional system about Microsoft Office.
Microsoft® Office 2010 Resources
Microsoft® Office 2013 Resources
Offer from Micrsoft for students and employees
Some VIU employees use mobile phones to perform institutional business.

N

Information on Network Shares
NVivo is software that supports qualitative and mixed methods research.

O

Web application for accessing your VIU email

P

Information about Passwords
Submit proposed IT project.
Purchase Technology Process

R

Allows employees that are working from home access their work computer.
Allows students to access their U: Drive from Off Campus.

S

Schedule for student access labs on the Nanaimo Campus.
Sharepoint Designer
List of software available for use on campus
Description about Spam and PureMessage Anti-Spam Software
Computer Accounts for Students
Email Access for Students
Printing Information for Students.
Tech Tutors for Students

T

Information about the Employee Directory

V

Video Conferencing allows for face-to-face interaction with sites virtually anywhere in the world.
Information about the Video Editing Suite
A secure connection to the VIU Network
Overview about Voicemail on VIU campus phones

W

Watershed (W: Drive) is a Shared Network Folder
Overview about Web Folders
Access to WIFI on campus

Search

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