How Do I Create a Student Computer Account?

VIU students are entitled to a student computer account and must abide by the Use of Information Technology Policy

Student accounts will remain active for 120 days past the last date of enrollment as a Vancouver Island University student. At the end of the 120 days, the account will be disabled. Data is removed from an account 1 year after it has been disabled. If you register in a regular program during that 1 year period, your account will be re-enabled with no loss of data.

Note: Your student computer account is a networked computer account. This means that your desktop and your U: Drive will be available for you on any computer you log into at VIU. However, if you save files on your Desktop or in your My Documents folder, you could break your networked account. Please save all files in your student U: Drive or on a USB (or another external file storage device).

To create a student account if one has not already been created, please use one of the two following methods:

Who can use this service?

Student

IT Service Advisory

Helpdesk Client Portal

Contact Us

M-F 8:00-4:30

250.740.6300
(local 6300)

ithelp@viu.ca

M-F 9:00-3:30

Nanaimo Campus,
Building 305,
3rd floor
Library Commons

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