How Do I Get Microsoft Office 365 Apps for Free?

What is Microsoft 365?

Microsoft 365 is a subscription-based productivity suite. With your free subscription, you can download Microsoft Office on your own device.

Who is eligible?

  • Currently enrolled VIU students
  • Active VIU employees

Please Note

  • These instructions are intended for personal devices only. Microsoft 365 Apps cannot be installed on a VIU-issued computers.
  • Students do not have access to Teams

How do I download Office for free?

VIU students have access to the Microsoft 365 for Students portal for a free copy of Microsoft 365. Once you have a VIU email address, you can visit the Microsoft 365 Student portal to set up your student account and claim your copy of Office.

Step 1: Set up Your "Stumail" Virtual Email Address

In order to proceed, you will need to first create a "Stumail" virtual email address. This is an @stumail.viu.ca address that will automatically forwarded all messages to the email address you have on file in your student record.

Instructions on setting up your Stumail virtual email address can be found here.

Step 2: Sign up for Microsoft 365 Student

Please ensure your Stumail virtual email address is working before attempting to sign up for Microsoft 365 Student. Your VIU email will be used to send you a confirmation code during the sign up process and you cannot complete the application without that code.

  1. Go to https://products.office.com/en-ca/student/office-in-education
  2. Enter your Stumail virtual email address (xxxxx@stumail.viu.ca) in the box and click on Get started.
  3. Click on the "I'm a student" option
  4. You will see a confirmation screen and receive an email to the email address we have on file in your student record with further instructions. If you have not yet received a code you can click the resend signup code link to send a new one. Please bear in mind that if there is a slight delay from Microsoft sending you your code you may end up getting two verification code emails. You will always want to use the newest code.

Step 3: Download and Install Office

Tip: Before installing Office you may want to make sure you do not have any other versions of Office installed. Even trial versions of Office that come pre-loaded on some new laptops can cause licensing problems when you install Microsoft 365.

  1. Log in at https://office.com with your @stumail.viu.ca account you created. Click on the dropdown labeled Install Office then click on Office 365 apps
  2. This will download the Office 365 installer to the default location you have configured within your browser. Follow the instructions shown on the screen or find the install file starting with Setup.X86.en-us_O365ProPlusRetail in your downloads folder and run it.
  3. Make sure to stay online during the install process as the installer automatically downloads and updates the files needed for your new copy of Office 365 and then activates it online. This will take several minutes.

Step 4: Log in to Activate Office

  1. Once Office is installed, open Word.
  2. When prompted, log in using your @stumail.viu.ca account and password.

Note

Students who use the VIU Office 365 Portal to download Microsoft Office to their personal device(s) should note:

  • All students should register using their @stumail.viu.ca email address. If a student is in a programs (ABT for example) that temporarily provides an email in the format <student_number>@viu.ca, they should NOT use this email address to download Microsoft Office to a personal device. The student should use their @stumail.viu.ca address. Ignoring this warning could result in Microsoft Office stopping to function on your personal device.
  • The use of "other" Microsoft 365 "features and applications" that appear in the Microsoft 365 portal should NOT be used at this time as these services are not fully configured. These applications may disappear from the portal at any time and any data loaded into them would be lost.
  • Students should be aware if they elect to store files in Microsoft OneDrive, that data is currently stored in the United States. A notice will be posted when this changes.

     

Step 1: Login to the Microsoft 365 Portal

Log in at https://office.com with your VIU email address and VIU computer account password.

Step 2: Download and Install Office

Tip: Before installing Office you may want to make sure you do not have any other versions of Office installed. Even trial versions of Office that come pre-loaded on some new laptops can cause licensing problems when you install Office ProPlus

  1. Log in at https://office.com with your VIU email address and VIU computer account password. Click on the dropdown labeled Install Office then click on Office 365 apps
  2. This will download the Office 365 installer to the default location you have configured within your browser. Follow the instructions shown on the screen or find the install file starting with Setup.X86.en-us_O365ProPlusRetail in your downloads folder and run it.
  3. Make sure to stay online during the install process as the installer automatically downloads and updates the files needed for your new copy of Office 365 and then activates it online. This will take several minutes.

Step 3: Log in to Activate Office

  1. Once Office is installed, open Word.
  2. When prompted, log in using your VIU email address and VIU computer account password.

 Note

  • Office ProPlus cannot be installed on VIU issued computers. Software installation is managed through other means. Please contact ithelp@viu.ca to request additional software.
  • Employees should be aware that if they elect to store files on Microsoft OneDrive, that data is now stored in Canada.

Frequently Asked Questions?

ApplicationAvailable toPlatforms
 EmployeesStudents*WindowsMacWeb
Word
Excel
Powerpoint
Outlook 
Access  
Publisher  
OneDrive 
Teams 
OneNote

 

*Students are currently eligible to download Microsoft 365 using their @stumail.viu.ca virtual email address. Students are not part of the main VIU tenant and will not have access to some features.

Students may opt to use OneDrive at their own risk but should be warned:

  • OneDrive for students is currently unsupported by IT.
  • Students are not part of the main VIU Microsoft 365 tenant. VIU does not manage the stumail tenant and has no access to data stored in it.
  • OneDrive data for students is currently stored in the United States.
  • Data could disappear and they should keep a backup.

Microsoft currently allows you to install Office on up to 5 devices.

Who can use this service?

Students and Employees

How do I get help with this service?

Microsoft 365 Apps are provided as a courtesy to students and employees on their personal devices.

The IT Service Desk does not provide support for the installation of Office on personal devices.

Microsoft Office documentation can be found at https://support.microsoft.com/en-us/office

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